Shipping Information

Shipping rates are calculated in real-time based upon the weight and destination of your order. You will be given a choice of all available shipping methods and the applicable pricing during the checkout procedure.

Ground Shipping Map
Business days in transit from Knoxville, TN 37932


These are the shipping methods we offer, and the standard transit times they represent. Please keep in mind that transit times DO NOT include the day the order is placed. They also DO NOT include weekends.

Economy Shipping: 7 - 10 business days average transit time. This option is available on orders that weigh less than 8 pounds. Continental US only.

Ground: 2 to 6 days average transit time, depending on location. US only. We are located in Knoxville, Tennessee. Standard ground shipping times range from 1-2 days in the Southeast, 2-3 days in Midwest and New England areas, and 4-6 days in the Western US. Ground shipping times are NOT guaranteed.

3 Day: 3 days transit time. US only.

2nd Day: 2 days guaranteed transit time. US only.

Next Day: Next day air delivery, guaranteed by 12:00pm. US only.

Standard to Canada: 7 to 10 days average transit time, depending on location. Canada only.

Worldwide Expedited: 4 to 6 days average transit time. International orders only.

Worldwide Express: 2 to 3 days average transit time. International orders only.

Worldwide Express Plus: 1 to 2 days average transit time. International orders only.


EXPEDITED orders (Next Day, 2nd Day, & 3-Day) must be placed by 1:00pm EST to guarantee same day shipping.


All shipments to Canada are subject to your standard GST and PST taxes, plus Canadian custom release fees. Customs merchandise duties - normally around 12% to 18% of the total order value, based on the types of products purchaesd - will be assessed by Canadian customs. A flat $10.00 UPS brokerage fee will apply on all orders up to $200.00 in total value. UPS brokerage fees for orders exceeding $200.00 start at around $42.00, and increase based on the total order value. Therefore, if your order total exceeds $200.00, it is recommended that you choose either "Worldwide Expedited" or "Worldwide Express" as your shipping option. Although the shipping cost is higher on these options, it is offset by the fact that there are NO brokerage fees charged when using these shipping methods.


For all other countries, brokerage fees, taxes, and duty imposed by customs in your country can not be accurately estimated. These charges will be your responsibility.